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ASP Announces 2022 Best Support Websites

Al Hahn, Executive director of the Association of Support Professionals (ASP) today announced the winners of ASP's Best Support Websites 2022 competition. The top scoring websites were, in alphabetical order:



Red Hat

Siemens Digital Industry Software

In addition, SonicWall received a special award for Best Search. "Search is a common task for all support websites" noted Hahn. "For the past three years I have asked our judges if they could nominate any site for Best Search, but no site was good enough. Finally, we have a site deserving of special recognition for this critically important task. Our members will benefit from reading about SonicWall in our report on this year's competition."

ASP has held this competition for over 20 years. It has changed in that time to keep pace with ever-evolving technology and user expectations. Every site entered is evaluated by five independent judges. Each site receives a confidential report detailing their average scores in 22 different areas of their site versus the overall average scores for all entrants. Judges' comments and recommendations are also included. Two reports will be published regarding this year's competition in about five weeks. One covers trends noted, along with information about the sites from entrant's entries. The other covers benchmarks of performance in the 22 areas scored by judges. These reports are free to ASP members and can be purchased by non-members.

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